Do you ship internationally?
Yes, we ship to over 140 countries. International orders include duty and tax calculation at checkout to avoid surprise fees.
Contact Us
Our support team understands that reliable gear is not just convenient. It is essential.
Feel free to contact us for more information!
raymyloteam@gmail.comCustomer Support Office Hours: 24/7 Available (Everyday, Around the Clock)
Your Support Team in the Field and Beyond
Our support specialists are not just customer service representatives. They are outdoor enthusiasts, former field professionals, and product experts who understand the demands of real-world use. From warranty claims to technical guidance, we are committed to providing solutions that keep you moving.
Through our Field Support Network, we maintain dedicated contact points across major expedition areas, construction hubs, and research stations. Our global network of certified service partners means you are never far from hands-on support.
FAQ
Popular questions
Whether you’re considering a RAYMYLO bottle or already count on one daily, we’ve gathered answers to your most pressing questions. Direct from our product experts and field testers.
What makes RAYMYLO bottles different from standard water bottles?
Our bottles feature professional-grade 18/8 stainless steel construction, a dual-lid system, proprietary powder coating, and load-tested paracord handles rated for 150lbs.
Are the bottles dishwasher safe?
Yes. Our bottles and all components are dishwasher safe. For optimal coating longevity, we recommend hand washing with the included bottle brush.
How long does RAYMYLO keep drinks hot/cold?
Hot beverages maintain temperature for 12+ hours, and cold beverages for 24+ hours under normal conditions.
Can I use my RAYMYLO bottle with carbonated beverages?
Yes. Our pressure-release valve system safely manages carbonation build-up while maintaining seal integrity.
How does RAYMYLO support sustainability?
All bottles are produced in our carbon-neutral facility using recycled stainless steel, and our Zero Plastic Packaging uses recyclable materials.